Snowdrop® warranty on the workmanship and materials in a properly cared(according to the instruction of caring) for product for one year from the date of purchase. Snowdrop® warranty covers components of our products including the snaps and stitching for one year, and the waterproofing for 6 months.
To make a warranty claim, product must be sent at customer's expense to us for examination of workmanship and materials. After reviewing your pads, we may replace a new pads with the same size or amount but the color/prints may be differ from the pads you own(depending on the stocks available at that time). Receipt proof of purchase or invoice number is also needed.
Except when caused by manufacturing or component defect, this guarantee does not cover leaking when its full, odor or normal wear/tear.
Warranty is void when:
-The washing and caring instructions have not been followed.
-The pad has been altered.
-Any of the following has been used in conjunction with the use/care of the product:
-A detergent containing additives (enzymes, brighteners, whiteners, dyes, vinegar and bleach)
*We have the right to change the replacement item to other type/model from time to time but the item replace will be equal in price that you paid for.